How would you rate your experience with our sales team? (1 = Poor, 5 = Excellent)
12345
Was the booking process clear and easy to understand?
Did our team clearly explain pricing, timelines, and expectations?
Pre-Event Communication & Planning
How satisfied were you with communication leading up to the event? (1 = Poor, 5 = Excellent)
12345
How Satisfied were you with the Timeliness of our sales team’s responses to your inquiries? (1 = Poor, 5 = Excellent)
12345
Did you feel prepared and confident going into event day?
YesSomewhatNo
Event Day & On-Site Production
Did our team arrive on time?
YesSomewhatNo
Were your event Items set up according to your expectations?
YesSomewhatNo
How would you rate our on-site staff (professionalism, friendliness, helpfulness)? (1 = Poor, 5 = Excellent)
12345
How satisfied were you with the condition and appearance of the rented items? (1 = Poor, 5 = Excellent)
12345
If food or concessions were provided, how would you rate that experience? (1 = Poor, 5 = Excellent)
12345N/A (No food/consessions)
Overall Experience
Did our services meet your expectations?
How likely are you to recommend us to others?
Open Feedback
What did we do especially well?
What is one thing we could improve upon?
Would you be open to a testimonial or future event with us?
YesMaybeNo
May we contact you if we have a follow-up question?
YesNo
If yes, preferred contact method:
EmailPhone
